Your new company
Join a prestigious luxury retail group known for its portfolio of world-renowned luxury brands. With a strong presence across premium locations, the company is committed to delivering exceptional service and exclusive experiences to discerning clientele. As part of its continued expansion, the company is seeking a Boutique Manager to lead one of its high-performing luxury boutiques.
Your new role
As the Boutique Manager, you will be responsible for overseeing daily operations, driving sales performance, and ensuring the boutique reflects the highest standards of luxury retail. You will lead and inspire a team of sales professionals, manage inventory and visual merchandising, and cultivate strong relationships with VIP clients. Your role will also involve coordinating with brand partners and internal departments to maintain operational excellence and brand integrity.
What you'll need to succeed
- Proven experience in luxury retail management, preferably in watches, fashion, or lifestyle brands
- Strong leadership and team development skills, with a focus on service excellence and performance coaching
- Deep understanding of client relationship management, VIC engagement, and luxury service standards
- Ability to manage boutique operations, stock control, and visual merchandising in line with brand guidelines
- Passion for luxury retail, attention to detail, and a proactive approach to problem-solving
What you'll get in return
- Competitive salary
- Career growth opportunities within a leading luxury retail group
- Access to exclusive brand training and development programs
- A collaborative and high-performing work environment
- The opportunity to work with iconic luxury brands and build lasting client relationships
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.