• Developing and monitoring operational plans to support the overall objectives of the hotel and operating division, including the development of annual budgets and business plans.
• Ensuring product quality and service standards are met throughout the hotel, focusing on physical appearance, maintenance, and cleanliness.
• Establishing and maintaining preventative maintenance programs to safeguard the hotel's physical assets.
• Maximising food and beverage revenues by optimising outlet space and efficiently managing food and beverage outlets.
• Establishing and maintaining a proactive human resources function to ensure employee motivation, training, pay and benefit administration, and compliance with policies and procedures.
• Fostering positive employee/labour relations and creating a positive work environment for all employees.
• Addressing cultural and work environment issues to enhance employee and guest experiences.
• Ensuring the safety and security of guests is the first priority.

What you’ll need to succeed

• Thai Nationality or Thai Experience
• Bachelor’s Degree in any related field
• Minimum 2 years of experience as a Hotel/Resort General Manager
• Exceptional customer service orientation
• Excellent communication and leadership skills
• Experience in an internationally branded four or five-star hotel management procedure and familiarity with Hotel Financial Management
• Excellent English communication skills (non-negotiable)
• Ability to lead, guide, train, and motivate team members in a hands-on manner
• Strong interpersonal, supervisory, and leadership skills.

• Competitive remuneration package with good incentives and variable bonus
• Fast-paced career growth with extensive exposure in an international environment

What you need to do now
Click ‘apply now’ if you are interested in this role. For further details or a confidential discussion on other opportunities in Sales and Marketing, please contact us at jean.ratanayatik ul@hays.co.th
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply